All communication will be done via email, not social media or text. The client is free to schedule a consultation at any time to go over details about their project if speaking over the phone works better.
Working business days are Monday-Thursday unless you have been scheduled for an appointment. You can expect an email reply from Jasmine within 24-48 hours regarding your project.
Once your application has been Approved, please keep in mind that additional information “may” be requested from you in order to complete this project. Please look for an email from within 24-48 hours of your order being placed. The email from Jasmine Richardson will walk you through the next steps for you to provide your content for the project.
All content from the client is due within two weeks of placing their order. If the content from the client is not received within the two week time frame, this means that the project will be delayed. The turnaround time for the project begins ONCE ALL CONTENT IS PROVIDED FROM THE CLIENT.
A form of payment must be made before a project is started. You are required to submit a 30% deposit of your requested service. along with a signed contract. Your final payment will be submitted prior to being notified of the project being complete. The project will be paused until the the full amount is paid. Once the fees are paid, the designer will then submit the final project.
Once the work is complete, and the client has approved all of the design work, the client will own all rights to the work produced after the final payment. All of the client’s design files will be delivered via email. And if the client wishes to use additional services in the future, or need any revisions done to any approved work that has been complete, an additional fee will be due at that time.
DIGITAL DOWNLOADS + COURSES
Due to this being a digital download/course that you have access to any time you'd like, no refunds are issued.
ACTS OF GOD
If a legal “Act of God” occurs during your project (ex: fire, flood, computer/hardware damage, death in the family ect.) The client will be notified to discuss new deadlines for the project.
JR Branding Co. or the client can choose to terminate the project at any time if it is not a good fit. If either party does agree to terminate the project, the client will still be responsible for half the service fees IF the designer did not begin the project already. IF the designer did begin the project, the client will be responsible for the TOTAL COST of the project, no exceptions! Our time is valuable.
JR Branding Co. will have portfolio rights to share the completed work designed on social media, and the business website. This will be used for self-promotion.
CHANGES TO THE TERMS + CONDITIONS
Before you confirm your agreement to these terms, please make sure you understand all of the above agreement. Should you have any questions or concerns regarding these terms, please email:
You must agree to these terms and conditions before services are started.